Frequently Asked Questions
Everything you need to know about your Shop Umbro gear.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout for faster delivery.
What is your return policy for performance apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that customized jerseys are final sale.
How do I know which size to order for football boots?
Our boots generally run true to size. We recommend checking our detailed Size Guide located on each product page to compare measurements for the perfect fit.
Does Shop Umbro offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping rates and delivery timelines vary by location and are calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my package?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your delivery progress in real-time.